READ before you book

Salon Cancellation and Lateness Policy

I understand that sometimes schedules change, so I will need at least 24 hours’ notice when canceling or rescheduling your appointment. Appointments canceled within 24 hours or for which clients are a “No-Show” will incur a charge of 50% of the service amount. 

If you are over 15 minutes late for your appointment I may have to reschedule your service if it cannot be completed in the remaining time frame. All attempts to reschedule in a timely manner will be made. If I do not hear from you 15 or more minutes into your scheduled appointment time it is considered a “No-Show” and your card will be charged for 50% of the scheduled service.

Should I need to cancel due to unsafe weather conditions weather, power outages, or other unforeseen events with less than 24 hours’ notice we will honor a discount off of your next service and do all we can to reschedule your appointment in a timely manner.

I understand that accidents and emergencies happen that prevent 24-hour notice for canceling or rescheduling your appointment. Reach out and we can work something out!